Video calling for deaf and hard of hearing clients

At Barker Gotelee we have always gone out of our way to provide the very best service to all of our clients which often includes adapting the way we work according to each person’s needs and requirements. For anyone who is deaf or hard of hearing, we would like to reassure you that we are able to adapt our communication tools such as video calling to assist you with whatever legal requirements you may have.

The Coronavirus pandemic has forced millions of people across the world to stay at home which means that most of our interaction with those outside of our home or work space has gone ‘virtual’. We are all getting to grips with the technology that enables us to do this but for some, there are additional factors to consider. For the deaf and hard of hearing, it is surely the case that video calling is an improvement on the traditional telephone call, however video calling can present its own challenges. There are an ever-growing number of apps and programs, some more useful for the deaf and hard of hearing than others. British Deaf News recently produced a useful article about some of the most commonly used apps: www.britishdeafnews.co.uk/best-apps-for-deaf-people/

The following website provides more information on using video call technology and features a useful video guide: www.hearmeoutcc.com/video-calls-deaf/

Whilst our offices are currently closed to visitors we are still offering our full range of legal services and are able to use a variety of mediums to work with our deaf and hard of hearing clients. If you have any queries or require assistance, please contact us, we will be happy to help.

Nick Palmer is a solicitor in the private client team at Barker Gotelee, solicitors in Ipswich.

Solicitors Ipswich Suffolk – for more information on our range of legal services, please call the team on 01473 611211 or email [email protected]